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Manager, Clinical Operations

Covance 5/9/2019 5:12:20 PM
JOB ID: 30923 Category: Clinical Operations Entry Level
Centurion, South Africa



Job Overview

Discover new opportunities to grow your career as a Manager, Clinical Operations.

Covance FSP are looking to hire an Associate Manager, Clinical Operations in South Africa.

At Covance, you can redefine what is possible and discover your extraordinary potential within our Functional Service Provider team (FSP).

As a Covance employee dedicated to an FSP project you will bring your specialized discipline to a core team working directly with one sponsor. Whether your specialization is in clinical monitoring, clinical project management, data management, biometrics or pharmacovigilance Covance has an FSP opportunity to match your area of expertise.

Each FSP offers a unique opportunity to be a part of the drug development cycle and see a product through to launch. We have multiple partnerships giving you the variety and the flexibility to stay with sponsors, try a new external secondment or work in house on Covance studies.

With the support of exceptional people and an energized purpose, you'll be empowered to own your career journey with dedicated mentoring, training and personalized development planning.


* Responsible for the supervision of assigned direct reports within FSP team
* Responsible for detailed performance review and management of assigned direct reports including: Annual Performance Management and Development (PMD), Individual Development Plan (IDP), Line of Sight Goals and "Shoves & Tugs"
* Responsible for appropriate management and resolution of performance issues
* Measure performance indicators for assigned staff
* Escalate potential individual training needs and assist in the conduct of training and develpment efforts, regionally
* Conduct, report and follow-up on Quality Control Visits (CQC)
* Effectively communicate management strategies, policies and procedures in conjunction with leadership teams
* Develop and maintain effective relationships with management team to manage assigned staff in a matrix environment
* Maintain good working relationships with internal and external clients to ensure opportunity for acquiring additional new business Education/Qualifications

Education / Qualifications

* University/college degree - life sciences preferred or certification in a related allied health profession from an appropriately accredited institution (e.g., nursing certification, medical or laboratory technology)


* Previous relevant work Experience
* Demonstrate excellent problem solving skills, a proactive approach and the ability to make sound decisions.
* Demonstrated skill in leading teams, by example and mentoring staff.
* Excellent oral and written communication and presentation skills.
* Knowledge of clinical trial process
* Working knowledge of the relationship and regulatory obligation of the CRO industry with pharmaceutical / biotechnological companies.
* Demonstrated ability to work in a team environment.
* Demonstrated ability to handle multiple competing priorities.
* Proven managerial and interpersonal skills.

Position Type: Full-Time

Location: Centurion, ZAF - South Africa


Covance Recruiting Process

Below is a general Overview of Our Recruiting Process

If you’d like to work for us, please submit your resume/CV online. If your ability to use or access our electronic application is limited due to a disability, please visit or call 1-800-978-4473 for help.

We consider applications from everyone who is interested in a position with us and who meets the required criteria and qualifications.

If your application is selected, someone from our recruiting team will contact you to arrange an initial screen. We may carry this out over the phone or at a face-to-face meeting. You must complete the screen to be considered for the position.

Based on the results of the initial screen, we may invite you to an interview. One of our recruiting team members will contact you to arrange this. The process may involve several interviews, initially over the phone, and then face-to-face with different members of the hiring team.

Our interviews follow a behavioral-based format. This means we’ll ask you to give us information that’s specific to your professional and educational experiences.

Hiring team members will share and discuss their input and then make their decision.

If you’re the person who best meets the requirements of the position, a member of the hiring team will get in touch to make you an offer of employment. Covance is an eVerify employer (United States only).