To us it’s personal.

Data Mgr II

Covance 4/18/2019 5:39:13 PM
JOB ID: 30280 Category: Other
Shanghai, China



Job Overview

1. Engage client data management during start up.

* Create protocol folder(s) for study documentation.
* Add entries into individual protocol spreadsheet.
* Review Statement of Work (SOW) for study scope.
* Ensure start-up packet delivery to clients.
* Contact clients for initial study discussion and determine authors of Data Transfer Specifications (DTS).
* Provide recommendations and alternatives to optimize data quality.
* Collaborate with clients to finalize Data Transfer Specifications (DTS).
* Obtain final client approval on Data Transfer Specifications (DTS).

2. Act as a data liaison between Clinical Data Management and all other Covance departments and business units.

* Consult with Medical Affairs via a Med/Tech Affairs Request Form.
* Collaborate with Project Management proactively and reactively regarding study questions.
* Manage and resolve issues with Specimen Management.
* Initiate data changes with the appropriate department and revise all non-compliant requests.
* Partner with other Covance departments and business units, and provide integrated support and process improvements as needed.

3. Create standard data transfer format(s) in compliance with client requests while adhering to both internal processes and regulatory standards.

* Build and modify Data Transfer formats as needed.
* Create test data if needed.
* Quality Check (QC) test files.
* Deliver test files to clients and log into the metrics tool.
* Obtain client approval and store auditable documentation.-
4. Provide ongoing client support (study maintenance).

* Create global transmission instructions.
* Schedule appropriate frequency of data transfers.
* Address errors and client issues including queries.
* Participate in study-related meetings.
* Collaborate with clients regarding study modifications.
* Confirm changes and send files as needed.
* Maintain auditable documents.
* Facilitate Data Management functions of end-to-end data lock processes.
* Represent Clinical Data Management in client visits, audits, inspections and bid defenses as needed.
* Collaborate with clients regarding new service requests.
* Support billing of services as needed.

5. Attend training to increase Data Manager's capabilities (including corporate, departmental and sponsor-related training)

6. Ensure uninterrupted client service.

* Support peers by sharing technical knowledge and customer service skills.
* Back up peers as needed.

7. Record data transfer activities and maintain protocol portfolios as required to track workload and productivity.

8. Other duties as assigned.


Minimum Required:

* BS/BA four-year degree or equivalent education, or 4 years Covance Experience -

Minimum Required:

* Strong organizational, planning and critical-thinking skills.
* Well-polished, inclusive, and engaging communication skills (written and verbal).
* Strong negotiation skills to facilitate, guide, influence, and produce a unified approach within a global, cross-functional environment.
* Ability to handle multiple tasks in a timely and professional manner under demanding conditions.

* Ability to use standard Microsoft suite of software products.

* Conversant with databases and database terminology.
* Strong technical aptitude.

* Customer Service Experience .
* Data Management and/or Clinical Trials Experience .

Position Type: Full-Time

Location: Shanghai, CHN - China


Covance Recruiting Process

Below is a general Overview of Our Recruiting Process

If you’d like to work for us, please submit your resume/CV online. If your ability to use or access our electronic application is limited due to a disability, please visit or call 1-800-978-4473 for help.

We consider applications from everyone who is interested in a position with us and who meets the required criteria and qualifications.

If your application is selected, someone from our recruiting team will contact you to arrange an initial screen. We may carry this out over the phone or at a face-to-face meeting. You must complete the screen to be considered for the position.

Based on the results of the initial screen, we may invite you to an interview. One of our recruiting team members will contact you to arrange this. The process may involve several interviews, initially over the phone, and then face-to-face with different members of the hiring team.

Our interviews follow a behavioral-based format. This means we’ll ask you to give us information that’s specific to your professional and educational experiences.

Hiring team members will share and discuss their input and then make their decision.

If you’re the person who best meets the requirements of the position, a member of the hiring team will get in touch to make you an offer of employment. Covance is an eVerify employer (United States only).