To us it’s personal.

Inside Sales Manager I

Covance 4/9/2019 2:26:27 PM
JOB ID: 29899 Category: Business Development Sales
Maidenhead, United Kingdom



Job Overview

Covance is recognized as a leader in drug development because of our exceptional people.

At Covance, we embrace and celebrate the different strengths, Experience s and perspectives of our 20,000+ team members across the globe. Our team is driven by an energizing purpose to improve health and improve lives. Here, you can play a role in bringing new scientific discoveries to life and make a difference in the lives of millions. And, our comprehensive service portfolio provides the opportunity to explore diverse projects and unique career paths across the drug development spectrum.

In 2017 we were recognised as a Fortune 500 company and have won a number of awards since, including; Top 100 Remote Work “Company to watch” and Best Places to work for LGBTQ Equality from the Human Rights Campaign Foundation.

We are looking to hire an Inside Sales Manager I role, this can be an office or home based.

1. Essential Job Duties:

* Achieves quarterly and annual lead generation goals as outlined in sales incentive comp plan.
* Handles inbound client calls, qualifies leads and if appropriate grows client relationships at the appropriate levels.
* Collaborates effectively with Business Development Directors in business unit; brings potential opportunities to their attention.
* Effectively transfers accounts and client information to Business Development Directors.
* Manages annual expense budget and submits expense reports for reimbursement on approval timelines.
* Expands client requests upselling for business unit when possible.
* Provides weekly sales activity report to management.
* Develops client call cycle to achieve objectives and sales plan
* Provides general intelligence on key competitors.
* Sells the business unit's capabilities leveraging differentiation framework
* Recognizes and communicates sales opportunities for other business units.
* Establishes and manages customer expectations.
* Collaborates with companywide resources to achieve superior customer satisfaction.
* Organizes and hosts client visits if required.
* Uses SFDC to manage internal communication and document territory and client information as required for the business unit.
* Responsible for Opportunity Management and accurate pipeline forecasting.
* Maintains frequent email and phone contact with clients to grow and expand business relationships.
* Leverages Marketing, SMEs and Operations Staff to support client discussions and heighten clients' awareness of BU services.
* Evaluates quotations and provides input to ensure client and company requirements are met.
* Collaborates effectively with sales executives from other business units to bring potential opportunities to their attention.
* Leverage Social Selling techniques and tools to reach clients through digital channels sharing information including Covance services, web conferences, industry meetings, SME news, etc.
* Establishes, nurtures and grows client relationships at the appropriate levels

Education / Qualifications

Bachelor's degree in life science or business field


* Experience in the job discipline
* Experience in other professional roles: CRO market – preferably sales or operations in related discipline

Position Type: Full-Time

Location: Maidenhead, UK - United Kingdom


Covance Recruiting Process

Below is a general Overview of Our Recruiting Process

If you’d like to work for us, please submit your resume/CV online. If your ability to use or access our electronic application is limited due to a disability, please visit or call 1-800-978-4473 for help.

We consider applications from everyone who is interested in a position with us and who meets the required criteria and qualifications.

If your application is selected, someone from our recruiting team will contact you to arrange an initial screen. We may carry this out over the phone or at a face-to-face meeting. You must complete the screen to be considered for the position.

Based on the results of the initial screen, we may invite you to an interview. One of our recruiting team members will contact you to arrange this. The process may involve several interviews, initially over the phone, and then face-to-face with different members of the hiring team.

Our interviews follow a behavioral-based format. This means we’ll ask you to give us information that’s specific to your professional and educational experiences.

Hiring team members will share and discuss their input and then make their decision.

If you’re the person who best meets the requirements of the position, a member of the hiring team will get in touch to make you an offer of employment. Covance is an eVerify employer (United States only).