To us it’s personal.

Team Lead, Inside Sales

Covance 4/8/2019 3:09:49 PM
JOB ID: 29898 Category: Business Development Sales
Madison, Wisconsin



Job Overview

Are you looking to join a growing company and grow your career? If so, our Team Lead, Inside Sales position may be a great option. We are seeking someone who would like to grow their career in sales. This position can be homebased from multiple locations. Apply today!

* Works closely with Senior/Executive Directors of Sales and/or Vice President of Sales on client selection strategy, Inside Sales Manager (ISM) assignment, and account development plans.
* Manages, trains and provides leadership (coaching, mentoring, guiding, challenging, problem solving etc) to assigned ISMs.
* Hires and develops diverse talent for open positions.
* Assigns accounts, territories and forecasts individual territory sales goals.
* Delivers lead generation and awards goals.
* Partners with Marketing colleagues on lead generation and awareness campaigns.
* Partners with Fiels Sales Leaders to heighten client communication and maintain efficient processes between Inside Sales and Field Sales.
* Stays current and coaches team on Social Selling, Social listening and partners with eMarketing / Marketing Demand Management in leveraging latest methods of client contact and engagement.
* Assists sales team in developing internal and external relationships and identifying new market opportunities.
* Manages team performance and feedback providing guidance on development opportunities and action plans.
* Monitors and controls team operating expenses.
* Leads scheduled networking events and team meetings.
* Functions as an advisor to Inside Sales Managers, troubleshooting and resolving internal and external issues.
* Facilitates strong internal relationships and communication with operational colleagues.
* Identifies and executes process improvement opportunities.
* Utilizes SFDC to manage team pipeline, forecast and analyze key sales metrics.
* Develops ISM coaching/action plans as needed.
* Gathers and shares market intelligence and competitive information with sales team, Sales Directors and marketing.
* Assists with annual sales meeting planning.
* Provides sales reports/updates to Senior Management.


* Bachelors degree in life science or business field; advanced degree preferred
* Stong Experience managing people and teams
* Advanced industry knowledge
* Demonstrated client retention skills
* Ability to manage difficult client and/or financial situations
* Ability to differentiate Covance from competitors
* Experience developing and executing strategic business plans
* Ability to manage and motivate sales staff
* Demonstrated leadership Experience in leading and presenting to executives and senior levels of the client organization
* Global collaboration Experience
* Highly consultative
* Strong customer orientation
* Excellent negotiation skills and demonstrated ability to influence sales decisions
* Demonstrated ability to lead


* 7+ years sales (or relevant) Experience selling services directly to the pharmaceutical and biotech section with direct interaction with mid-level and executive level decision makers
* 5+ years managing people and teams

Position Type: Full-Time

Location: Madison, WI - Wisconsin


Covance Recruiting Process

Below is a general Overview of Our Recruiting Process

If you’d like to work for us, please submit your resume/CV online. If your ability to use or access our electronic application is limited due to a disability, please visit or call 1-800-978-4473 for help.

We consider applications from everyone who is interested in a position with us and who meets the required criteria and qualifications.

If your application is selected, someone from our recruiting team will contact you to arrange an initial screen. We may carry this out over the phone or at a face-to-face meeting. You must complete the screen to be considered for the position.

Based on the results of the initial screen, we may invite you to an interview. One of our recruiting team members will contact you to arrange this. The process may involve several interviews, initially over the phone, and then face-to-face with different members of the hiring team.

Our interviews follow a behavioral-based format. This means we’ll ask you to give us information that’s specific to your professional and educational experiences.

Hiring team members will share and discuss their input and then make their decision.

If you’re the person who best meets the requirements of the position, a member of the hiring team will get in touch to make you an offer of employment. Covance is an eVerify employer (United States only).