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Clinical Research Manager

Covance 2/20/2019 1:05:57 PM
JOB ID: 20265 Category: Clinical Operations Entry Level
Munich, Germany



Job Overview

Covance is looking for a Clinical Operations Manager to be based in Munich.

This role is primarily accountable for the end to end performance for assigned protocols in a country in compliance with ICH/GCP and country regulations, company policies and procedures, quality standards and adverse event reporting requirements internally and externally.

Responsibilities include, but are not limited to:

- Main Point of Contact (POC) for assigned protocols and link between Country Operations and clinical trial team (CTT).

- Responsible for project management of the assigned studies: pro-actively plans, drives and tracks execution and performance of deliverables/timelines/results to meet country commitments from feasibility and site selection, recruitment, execution and close out.

- Accountable for performance for assigned protocols in a country in compliance with ICH/GCP and country regulations, policies and procedures, quality standards and adverse event reporting requirements internally and externally.

o Reviews Monitoring Visits Reports and escalates performance issues and training needs to CRA manager and/or functional vendor and internal management as needed.

o Performs Quality control visits as required

- Leads local study teams to high performance: trains in the protocol other local roles, closely collaborates with and supports CRAs as protocol expert and coordinates activities across the different local country roles ensuring a strong collaboration

- Responsible for creating and executing a local risk management plan for assigned studies

- Ensures compliance with CTMS, eTMF and other key systems in assigned studies

- Escalates as needed different challenges and issues to TA Head/CRD/CQM and or CTT (as appropriate)

- Responsible for collaboration with functional outsourcing vendors, investigators, other external partners in assigned studies

- Serves local business needs as applicable in his/her country(If delegated can sign contracts and manage budgets)

- Collaborates internally with HQ functions and locally with PV, Regulatory and GMA to align on key decisions in his/her studies. GHH to be consulted as needed.

- As a customer-facing role, this position will build business relationships and represent company with investigators

- Shares protocol-specific information and best practices across countries\clusters

Education / Qualifications

- Bachelor degree in Science (or comparable)


- Advanced degree, (e.g., Master degree, MD, PhD)


CORE Competency Expectations:

- Knowledge in Project/Site Management.

- Strong organizational skills with demonstrated success required.

- Requires ability to make decisions independently and oversee important activities relevant to clinical research activities according to predetermined global policies and commitments with the support, oversight and supervision of the TA Head or CRD

- Requires strong understanding of local regulatory environment

- Strong scientific and clinical research knowledge is required

- Strong understanding of clinical trial planning, management and metrics is essential as well as the ability to focus on multiple deliverables and protocols simultaneously.

- Communicates effectively and builds a collaboration spirit in a remote/virtual environment and across countries, cultures and functions

- Ability and skills to manage resource allocation, processes (and controls), productivity, quality and project delivery

- Proficiency in written and spoken English and local language. The incumbent must be competent and effective in written and verbal communication.

- Strategic thinking

Behavioural Competency Expectations:
- Strong leadership skills that enable and drive alignment with the goals, purpose and mission ofthe company

- Ability to identify problems, conflicts and opportunities early and lead, analyse and prepare mitigation plans and drive conflict resolution is critical.

- Required to negotiate skilfully in tough situations with both internal and external groups; settle differences with minimum disruption.

Examples of common problems include: 1) low patient recruitment, 2) inadequate staff to meet business needs, 3) performance or compliance issues, 4) working with regulatory issues and the broader organization, and 5) resolution of conflictive situations

- Educational/pedagogic, diplomatic and empathic skills to effectively build and maintain professional relationships with investigators and other external stakeholders Experience Requirements

Position Type: Full-Time

Location: Munich, DEU - Germany


Covance Recruiting Process

Below is a general Overview of Our Recruiting Process

If you’d like to work for us, please submit your resume/CV online. If your ability to use or access our electronic application is limited due to a disability, please visit or call 1-800-978-4473 for help.

We consider applications from everyone who is interested in a position with us and who meets the required criteria and qualifications.

If your application is selected, someone from our recruiting team will contact you to arrange an initial screen. We may carry this out over the phone or at a face-to-face meeting. You must complete the screen to be considered for the position.

Based on the results of the initial screen, we may invite you to an interview. One of our recruiting team members will contact you to arrange this. The process may involve several interviews, initially over the phone, and then face-to-face with different members of the hiring team.

Our interviews follow a behavioral-based format. This means we’ll ask you to give us information that’s specific to your professional and educational experiences.

Hiring team members will share and discuss their input and then make their decision.

If you’re the person who best meets the requirements of the position, a member of the hiring team will get in touch to make you an offer of employment. Covance is an eVerify employer (United States only).