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Global Billing Manager

Covance 11/20/2018 5:50:16 PM
JOB ID: 25679 Category: Finance
Madison, Wisconsin



Job Overview

The Global Billing Manager is responsible for the supervision of the study set up and invoicing activities for Early Development Labs. As part of the Controllership Team, the manager is responsible for the maintenance of policy and procedures to ensure that these activities and outputs are processed and issued per established guidelines, standards and contractual agreements. The manager will lead efforts in process improvement, implementation of best practices and development of staff.

Job responsibilities include:

* Lead and plan coordination of team resources for accurate contractual data inputs into financial systems
* Ensure appropriate controls are in place in regards to revenue recognition and billing practices and Sarbanes Oxley compliance
* Implement and enforce policies and procedures
* Manage the execution of the billing process
* Provide customer service support to internal and external customers
* Research client issues and work cross functionally to resolve
* Ensure appropriate problem escalation
* Work with Contracts, Commercial and Operational teams for changes or modifications to studies, which may affect the revenue recognition or billing processes
* Investigate questionable data and recommend actions to resolve discrepancies
* Support month end closing for contracts, project costing and billing system modules
* Lead team in risk mitigation activities
* Manage and assist with client reporting
* Report monthly metrics to management
* Internal and external audit support
* Manage 5 – 7 direct reports
* Monitor individual performance of team and provide coaching and guidance
* Develop staff through collaborative goal setting, identification of strengths and opportunities, regular 1:1s, mid-year and year-end evaluations
* Develop and direct training plans when needed
* Integrate acquisitions as they occur
* Other special projects and duties as assigned


* Bachelor's Degree preferred. Will consider an Associate's Degree with significant applicable Experience .


* 5+ years of business Experience
* 2+ years of supervisory Experience
* Strong leadership skills with an ability to motivate direct reports
* Ability to plan, multi-task and prioritize
* Strong oral and written communication skills
* Adhere to proactive approach, with the ability to problem solve and interact professionally with internal and external customers in order to meet everyone's needs in an effective and timely manner
* Ability to work independently and as part of a team
* Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
* Strong Excel skills, PeopleSoft Experience a plus
* Experience and comfort in a high volume, fast paced environment is essential

Position Type: Full-Time

Location: Madison, WI - Wisconsin


Covance Recruiting Process

Below is a general Overview of Our Recruiting Process

If you’d like to work for us, please submit your resume/CV online. If your ability to use or access our electronic application is limited due to a disability, please visit or call 1-800-978-4473 for help.

We consider applications from everyone who is interested in a position with us and who meets the required criteria and qualifications.

If your application is selected, someone from our recruiting team will contact you to arrange an initial screen. We may carry this out over the phone or at a face-to-face meeting. You must complete the screen to be considered for the position.

Based on the results of the initial screen, we may invite you to an interview. One of our recruiting team members will contact you to arrange this. The process may involve several interviews, initially over the phone, and then face-to-face with different members of the hiring team.

Our interviews follow a behavioral-based format. This means we’ll ask you to give us information that’s specific to your professional and educational experiences.

Hiring team members will share and discuss their input and then make their decision.

If you’re the person who best meets the requirements of the position, a member of the hiring team will get in touch to make you an offer of employment. Covance is an eVerify employer (United States only).