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Associate Manager, Clinical Operations

Covance 9/24/2018 12:32:55 PM
JOB ID: 23982 Category: Clinical Trial Management
Guatemala City, Guatemala



Job Overview

This position is located in Guatemala City, Guatemala.

* Management and conduct of on-site Clinical Quality Control Visits for Clinical Operations staff, including the identification, training and development of CDC Assessors from within Clinical Operations (e.g. Sr. CRAs).
* Responsible for dotted-line management of CQC Assessors with regard to responsibilities associated with the conduct of CQC visits for Early Clinical Development.
* Serves as a primary point of contact for EDC to CQC leadership team within the Project Management Office.
* Responsible for developing and maintaining close ties with Quality Assurance group.
* Measure performance indicators for assigned staff within Clinical Operations.
* Escalate potential individuals training needs and assist in the conduct of training and development efforts, regionally.
* Effectively communicate management strategies, policies and procedures in conjunction with leadership teams.
* Maintain good working relationships with internal and external clients to ensure opportunity for acquiring additional new business.
* May be responsible for the supervision of assigned direct reports, which would include:1) responsibility for detailed performance review and management of assigned direct reports including: Annual Performance Management and Development (PMD), Individual Development Plan (IDP), Line of Sight Goals and "Shoves & Tugs"; 2) responsibility for appropriate management and resolution of performance issues; 3) developing and maintaining effective relationships with management team to manage Clinical Operations Staff in a matrix environment.



+ University/college degree -life sciences preferred or certification in a related allied health

profession from an appropriately accredited institution (e.g., nursing certification, medical or

laboratory technology)

+ In lieu of this required educational background the following relevant work history may be


o Minimum of two (2) years supervisory Experience in a health care or clinical research

setting and

o Minimum of six (6) years relevant clinical research Experience in a pharmaceutical



+ Masters or other advanced degree


+ Relevant clinical research Experience in a pharmaceutical company or CRO

o Individual is proficient with on site monitoring activities (including pre-study,

initiation, routine monitorRing and closeout visits)

o Minimum of four ( 4) years relevant clinical research Experience in a pharmaceutical


o Thorough knowledge of drug development process

o Thorough knowledge of relevant SOPs, ICH, and GCP guidelines

+ Relevant supervisory Experience

o Some Experience as a Line Manager or Project Manager preferred

o Demonstrated ability to lead by example and to encourage team members to seek


o Proven interpersonal skills

o Demonstrated ability to successfully participate as a member of a project team

Demonstrated ability to successfully manage multiple competing priorities

o Advanced planning and organizational skills

o Advanced oral, written and presentation skills

Position Type: Hidden (2052)

Location: Guatemala City, GTM - Guatemala


Covance Recruiting Process

Below is a general Overview of Our Recruiting Process

If you’d like to work for us, please submit your resume/CV online. If your ability to use or access our electronic application is limited due to a disability, please visit or call 1-800-978-4473 for help.

We consider applications from everyone who is interested in a position with us and who meets the required criteria and qualifications.

If your application is selected, someone from our recruiting team will contact you to arrange an initial screen. We may carry this out over the phone or at a face-to-face meeting. You must complete the screen to be considered for the position.

Based on the results of the initial screen, we may invite you to an interview. One of our recruiting team members will contact you to arrange this. The process may involve several interviews, initially over the phone, and then face-to-face with different members of the hiring team.

Our interviews follow a behavioral-based format. This means we’ll ask you to give us information that’s specific to your professional and educational experiences.

Hiring team members will share and discuss their input and then make their decision.

If you’re the person who best meets the requirements of the position, a member of the hiring team will get in touch to make you an offer of employment. Covance is an eVerify employer (United States only).