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Senior Associate, Patient Reported Outcomes

Covance 6/6/2018 2:53:28 PM
JOB ID: 19998 Category: Consulting
Gaithersburg, Maryland



Job Overview

Senior Associate, Patient Reported Outcomes

Gaithersburg, MD

Are you ready to discover your extraordinary potential at Covance? A career here provides the unique chance to create a lasting impact and difference in patients' lives. Joining our team will offer you a rewarding career, an opportunity to work in a high-energy, innovative & collaborative work place, along with access to comprehensive benefits. Your work is meaningful and the results are lasting. With the support of exceptional people from across the globe and an energized purpose, you'll be empowered to own your career journey with mentoring, training and personalized development planning. Our mission is to help our clients bring the miracles of medicine to market sooner -- join us for your next career move.

Covance Market Access (CMA) consulting provides a broad suite of services designed to assist our clients in improving patient health by facilitating access to medical innovations. Our Patient reported Outcomes (PRO) team, a division of HEOR within CMA, is rapidly growing due to increased business across Covance's clinical trial offerings.

We are seeking a Senior Associate, Patient Reported Outcomes to be involved in managing projects, preparing proposals and budgets, directing projects and project tasks, and carrying out certain tasks. The Senior Associate generally manages client engagements, directing the collection and analysis of primary and secondary data and formulating strategic advice for clients. This individual is responsible for managing teams of consultants and collaborates with managers in other divisions on consulting projects.

The selected candidate will have the knowledge of the sources of PRO data collection and the ability to organize a basic PRO psychometric study and work with IRBs and ethics committees for approval as required and perform quantitative analysis of PRO data (study analyses and/or psychometric analyses) or qualitative analyses of focus group data. Additionally, may plan and conduct focus groups and cognitive interviews related to PRO development and validation.

Responsibilities include:

· Understand Client Requirements: Participates in defining how the assignment will be performed and the deliverables that will be presented by the Firm.

· Prepare Proposal: Reviews and revises draft proposals that respond to client requirements following standard formats used for previous engagements.

· Develops Data, Data Collection Tools and Collection: Works with external and internal parties to develop data collection tools and methods. Identifies sources and obtains information from knowledgeable individuals, reference texts, on-line databases, and other research sources.

· Reviews Summaries: Reviews data, identifies patterns and implications.

· Develops Findings: Assists in using information and data to develop findings appropriate to client requirements.

· Interface with Internal Management and Client: May meet with client to review work plan, schedule meetings, describe data sources, explain patterns observed in data, and indicate how findings and recommendations were developed or other purposes.

· Prepare and Present Deliverables: Prepares written memos, correspondence, and reports; conducts in-person presentations for clients.

· Evaluate Engagement: Participates in the evaluation of client engagements to review the work plan, budget, consultant contributions, client responses, and the potential for future work.

· Generate Repeat Business: Establishes business relationship with clients and seeks repeat business for the Firm.

· Train and Mentor Staff: Acts as a mentor to less Experience d consulting staff, orienting them on firm policies and career development objectives.

· Supports Other Areas: Supports other functions of the firm as needed.


The Senior Associate holds an undergraduate degree in health sciences, basic sciences, business, public health, public policy or the social sciences. He or she may hold a master's degree in a similar field.

The individual should possess strong communication, organization and analytical skills; Strong project management skills; Demonstrated ability to prioritize and manage workload and meet project deadlines; Abilities with software programs; Ability to work in a fast-paced, dynamic environment.


The Senior Associate has several years of successful research, project management, and/or consulting Experience at a CRO, consulting firm or software company dedicated to data collection in a clinical setting.

Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/Female/Individual with Disability/Veteran/Sexual Orientation/Gender Identity). Your confidentiality and privacy are important to us.

Position Type: Full-Time

Location: Gaithersburg, MD - Maryland


Covance Recruiting Process

Below is a general Overview of Our Recruiting Process

If you’d like to work for us, please submit your resume/CV online. If your ability to use or access our electronic application is limited due to a disability, please visit or call 1-800-978-4473 for help.

We consider applications from everyone who is interested in a position with us and who meets the required criteria and qualifications.

If your application is selected, someone from our recruiting team will contact you to arrange an initial screen. We may carry this out over the phone or at a face-to-face meeting. You must complete the screen to be considered for the position.

Based on the results of the initial screen, we may invite you to an interview. One of our recruiting team members will contact you to arrange this. The process may involve several interviews, initially over the phone, and then face-to-face with different members of the hiring team.

Our interviews follow a behavioral-based format. This means we’ll ask you to give us information that’s specific to your professional and educational experiences.

Hiring team members will share and discuss their input and then make their decision.

If you’re the person who best meets the requirements of the position, a member of the hiring team will get in touch to make you an offer of employment. Covance is an eVerify employer (United States only).