To us it’s personal.

Clin Recruiter II

Covance 5/16/2018 5:42:46 AM
JOB ID: 19738 Category: Administration Clerical
Leeds, United Kingdom



Job Overview

Job Overview

At our Phase I Clinical Trials Unit in central Leeds, we are currently recruiting for a temporary position on a 12 month fixed term contract with monthly bonuses to join our study volunteer recruitment team.

Working in small "call centre" environment in a team of roughly 10 staff, you will be responsible for recruiting volunteers to take part in our Clinical Trials in the Leeds unit. All calls and contact made with volunteers will be as a result of their prior interest in volunteering and there is no "cold calling" involved in this position.

This position will require you to work on a 2 week rotational shift of the hours of: 09:00-17:00 and 10:00-18:00

Key duties will include:

* Handling all public inquiries pertaining to study participation.
- Receiving inbound calls from volunteers.
- Calling volunteers that have requested information on volunteering.
- Scheduling screening appointments for qualified participants.
- Maintaining the database of volunteers.

You should typically be educated to GCSE level or equivalent. You will typically have previous customer service Experience .

We Offer

Covance's ongoing success offers team members unsurpassed growth and career development opportunities.

At Covance, we help make the miracles of medicine a reality. We offer opportunities to work on diverse, challenging projects with bright, interesting colleagues while building a flexible and rewarding career.

There is no better time to join us!

Education / Qualifications

* Educated to GCSE or '0' level standard


* 1-2 years in customer service or call center
* Knowledge of medical terminology preferred

Position Type: Temporary

Location: Leeds, UK - United Kingdom


Covance Recruiting Process

Below is a general Overview of Our Recruiting Process

If you’d like to work for us, please submit your resume/CV online. If your ability to use or access our electronic application is limited due to a disability, please visit or call 1-800-978-4473 for help.

We consider applications from everyone who is interested in a position with us and who meets the required criteria and qualifications.

If your application is selected, someone from our recruiting team will contact you to arrange an initial screen. We may carry this out over the phone or at a face-to-face meeting. You must complete the screen to be considered for the position.

Based on the results of the initial screen, we may invite you to an interview. One of our recruiting team members will contact you to arrange this. The process may involve several interviews, initially over the phone, and then face-to-face with different members of the hiring team.

Our interviews follow a behavioral-based format. This means we’ll ask you to give us information that’s specific to your professional and educational experiences.

Hiring team members will share and discuss their input and then make their decision.

If you’re the person who best meets the requirements of the position, a member of the hiring team will get in touch to make you an offer of employment. Covance is an eVerify employer (United States only).